Desk Report:
Md. Nurul Karim Bhuiyan, the Deputy Commissioner (DC) of Gazipur, has set a unique example in public service delivery.
Every Wednesday, he holds special public hearings where he listens—with immense patience and sincerity—to the grievances, complaints, and hardships of helpless, destitute, and oppressed men and women who travel from far and wide. He does not merely listen; he provides immediate solutions to problems within his capacity and offers necessary guidance. Consequently, people who arrive burdened with anxiety and despair return home with smiles of relief.
These Wednesday hearings reveal the stark realities of ordinary people’s lives.
Medical and Financial Assistance: Saniya Akter, a garment worker seeking treatment for her physically disabled father, received a promise of quality medical care at the National Institute of Traumatology and Orthopaedic Rehabilitation (NITOR)—commonly known as the ‘Pangu Hospital’—in Dhaka, alongside immediate cash assistance. Similarly, Samsunnahar, an elderly and helpless woman from Tongi suffering from breast cancer, was provided with immediate financial aid for her treatment.
Legal and Social Protection: Upon seeing the tears of Halima Akter—a widow rendered homeless and victimized by her brother-in-law and other relatives following her husband’s death—the DC promptly assigned the Assistant Commissioner (Land) of the Sadar Circle to resolve the matter.
Public Welfare and Social Development: He is also taking action on significant social and regional demands, such as land acquisition payments, maternity allowances, the recovery of factory wages, road repairs, and the establishment of new land offices and hospitals in unions. He ensures that government services—ranging from social welfare, women and children’s affairs, and the Disability Welfare Trust to disaster relief—reach the doorsteps of the people who truly need them.
In the words of Deputy Commissioner Md. Nurul Karim Bhuiyan, “We have only one objective: to build a humane Bangladesh where people from all walks of life receive their due rights. Every day, when I look at the faces of these people, I feel that doing something for them is our moral obligation.”
Through a combination of efficient management and empathy, he has truly become a dedicated servant of the common people. A Message for Other Deputy Commissioners: Ethical Responsibilities and Courses of Action
This initiative by the Deputy Commissioner of Gazipur represents not merely an administrative success for a single district but an exemplary model for field-level administration across the entire country. As the government’s executive representative, a Deputy Commissioner’s role extends beyond issuing administrative orders or signing files; standing by the vulnerable and marginalized segments of society is an integral part of their professional and ethical duty.
Bridging the Gap with the Public: If regular and effective public hearings are strengthened in other districts—much like in Gazipur—the distance between the administration and the general public will diminish.
Equitable Distribution of Government Services: Deputy Commissioners need to play an active role in ensuring that government funds, allowances, and medical assistance reach the truly needy.
A Humane Administration: If Deputy Commissioners across the country implement this noble initiative within their respective districts, the long-awaited “Humane Bangladesh”—a nation that guarantees the rights of its people—will become a reality.
